Category Archives: Hosted Voice

The Best Telephone Systems for Businesses in 2024

In the intricate fabric of business operations, communication is the invisible thread that, when strong, binds the collective work into a cohesive unit. The telephone system stands as a critical tool in this web, connecting employees, clients, and stakeholders across the world. As 2024 unfolds, let’s delve into the telecommunication technologies that are paving the […]

Up and Coming VoIP Advances: TCP vs UDP

It’s no secret that communication is key for businesses to stay connected with their customers and employees. However, the traditional methods of communication, such as landline phones, are becoming outdated and impractical. As technology advances, so do the methods of communication. One such advancement is Voice over Internet Protocol (VoIP), which allows businesses to make […]

PBX vs VoIP: Everything You Need to Know

In today’s fast-paced business world, communication is key. When you’re deciding on a communication solution for your business, you’ll want to know the difference between PBX and VoIP systems. If those acronyms don’t mean anything to you, don’t worry—we’re going to break them both down. The short answer is that they are both phone systems […]

The Benefits of a VoIP and CRM Integration

IT help desk

Staying ahead of your competitors requires more than just effective communication; it demands seamless synergy between different tools and systems. This is where the fusion of Voice over Internet Protocol (VoIP) and Customer Relationship Management (CRM) software steps in.  As a powerful duo, these two platforms revolutionize the way organizations manage interactions, nurture relationships, and […]

The Features of a VoIP Telephone System

Phone sitting on desk

Whether you’re starting a new business or looking to upgrade your existing telephone infrastructure, Voice over Internet Protocol (VoIP) continues to be a popular choice for businesses of all sizes.  Costly hardware and maintenance fees associated with traditional telephone systems are from the past. VoIP offers a wide range of features that can take your […]

Hosted PBX vs VoIP: What’s the Difference?

VoIP phone system at an office

In today’s digital world, businesses have several options for their communications needs: Hosted PBX vs VoIP. Both are telephone systems that use Internet Protocol (IP) to facilitate communication. But what are the differences between these two services, and which one is right for your business? Let’s start with a basic understanding of both hosted PBX […]

VoIP Phone System Explained: What Is It and How Can It Facilitate Growth in Your Business?

As a business owner or manager, you know how difficult it can be to keep up with the ever-changing technological landscape. From the latest trends to cybersecurity, staying ahead of the competition means keeping yourself protected and your team in sync.  But what keeps those wheels turning is communication. Hubspot reports, “While 99% of consumers […]

Telewire, Inc. Drives Small to Mid-Sized Businesses Profitability and Performance with the Latest in Integrated Contact Center Technology

Telewire, Inc., a leading Managed IT Service Provider (MSP), announced today that the company is delivering the latest in Integrated Contact Center (ICC) technology to the region’s small to mid-sized businesses (SMBs) as part of their business phone services. Telewire’s technology is designed to help organizations with contact centers and customer service departments enhance their […]

The Best VoIP Phones for Small Businesses

Employee using VoIP keypad to communicate with customers.

Maybe your organization already has phones ringing off the hook, or maybe your business is just getting started. Regardless of which stage your business is in, an effective way to communicate with clients and customers is a necessity for businesses of all sizes. VoIP (Voice over Internet Protocol) phones for small businesses can provide the […]