Unified Communications Platform
Rather than relying on multiple disparate means of communication, unified communications brings all methods of correspondence under one management platform. With cross-media communications managed in one place, your business can achieve greater levels of successful collaboration, regardless of if you work on-site, remotely, or both.Get Started (410) 749-2355
Benefits of Using a Unified Communication Service
Discover how Telewire’s unified communications can benefit your business through increased collaboration, mobility, and more.
Rather than relying on multiple disparate means of communication, unified communications brings all methods of correspondence under one management platform. With cross-media communications managed in one place, your business can achieve greater levels of successful collaboration, regardless of if you work on-site, remotely, or both.
Unified communications improves your collaboration both internally and externally. It can allow you to connect with stakeholders across multiple channels, such as by seamlessly including external callers on conference calls. Furthermore, it makes it easier for every member of your team, even across departments, to access the same information, improving accuracy and reliability.
One of the disadvantages of having several different communication systems is that they can be tied down to individual pieces of hardware. Unless it’s part of a unified communications strategy, you might have to be tethered to a desk phone if you’re waiting on a call.
However, our unified communication service can allow you to answer calls that would come through that phone from your smartphone or laptop, or allow you to send a voicemail to text or email. It consolidates all communications into a single platform that uses multiple ways to access it, including mobile devices.
One of the greatest benefits of unified communications is that you can integrate most apps and tools you already use without having to switch to new programs. Whether it’s Zoom or Facebook Messenger, there are several tools that can be integrated within our unified communications platform, making it simpler for your team to access them.
Simply put, paying for several different communication tools can get expensive. You’re not only paying for access and use of those tools—you’re paying a service fee to each provider, a markup on the price that adds up quickly. With unified communications, there’s only one service provider managing all of your communication tools, so you only have one overall management cost to budget for. You can save money instead of having to pay subscription costs for various services across the board.
To get a more streamlined yet flexible approach to your business communications, get in touch with our experts at Telewire today. Our unified communications services can help bring your business to modern standards of communication, allowing your team to better manage their time and work collaboratively.