Growing in popularity over the last decade, businesses have become aware of the advantages VoIP brings—which are many. This tool allows users to make phone calls using an internet connection instead of traditional phone lines which in turn, offers a great deal of cost savings, scalability, and a wealth of features that are unavailable with traditional telecommunication solutions.

When choosing VoIP services, just one factor is not enough, so here are the top 7 things to look for:

1. Local Phone Number

An important factor when considering these services is whether or not the provider offers local phone numbers. Hosted phone services allow users to choose a local phone number from any area code, so you can keep your existing number if desired.

Who doesn’t want to keep their current number? Hosted phone services give users the flexibility to do just that.

2. Scalability

Scalability is what dreams are made of for any business. Hosted phone services can easily scale up or down to accommodate the needs of your business as it grows.

Have a large segment of the workforce suddenly need to work from home? These services make it easy to accommodate them with no extra costs.

3. Good Value for Price

VoIP services offer businesses a good value for the price they pay, as these services often cost significantly less than traditional telecommunication solutions and require no hardware purchase.

Otherwise, hardware purchases could cost thousands of dollars, not to mention the extra costs for installation. Hosted phone services are a great solution for businesses on a budget.

4. Location Freedom

Remote options have become increasingly popular and hosted phone services make it possible for teams to work from anywhere in the world. It allows users to make and receive calls from any location with an internet connection, making collaboration easier than ever before.

So take that vacation you’ve been dreaming about and still stay connected.

5. Integration with Your Devices

Say hello to VoIP integration. Hosted phone services allow users to link their devices and make calls directly from their phones, laptops, tablets, and desktops. It also allows users to access a range of features such as:

  • Call waiting
  • Call forwarding
  • Caller ID
  • Call recording 

This level of integration with these services provides not only convenience but control and efficiency.

6. Trustworthy Provider

A good checklist to follow for a trustworthy provider is the following:

  • Reliable customer service
  • Transparency
  • Strong security protocols
  • Quality of technology 
  • Good reviews

VoIP providers should also have a proven track record and can be checked out with the Better Business Bureau.

7. Security

In this digital age, cybercriminals are lurking in every corner of the internet. In fact, according to Cyber Security Hub, “More than 4,100 publicly disclosed data breaches occurred in 2022 equating to approximately 22 billion records being exposed.” So users should look for providers that offer robust security measures in place like:

  • Secure communication
  • Data encryption
  • Automatic software updates

Choose Telewire For Your VoIP Provider Needs

Telewire is an excellent provider for businesses looking for reliable services. We offer the following:

  • Local phone numbers
  • Scalability
  • Good value for the price
  • Location freedom
  • Integration with your devices
  • A trustworthy provider
  • Strong security measures

With our hosted phone service solutions and technology, your business can enjoy the cost savings of this service while still providing reliable and secure service.  By working with Telewire, businesses can build a system that meets your specific needs, so contact us today to learn how VoIP can work for you!