If you’re running a small business, you know how overwhelming it can be to stay organized and efficient. Luckily, many tech tools for small businesses are available to help you manage projects, inventory, customer relationships, employees, and other important aspects of your company.
Here is some of the best tech for small businesses:
1. Customer Relationship Management
Customer relationship management (CRM) is a business’s strategy for interacting with customers. With CRM software, you can collect and analyze data from customer interactions to help you improve your services in the future.
You can also view a customers’ contact information and purchase history, and see which customer service representatives have assisted them in the past. Since your customers are the lifeblood of your business, it is critical that they have an enjoyable experience when interacting with your company.
CRM software is a great tool to make their interactions more positive and efficient.
2. Project Management Software
It isn’t easy to stay organized while working on complex projects with multiple people. As a result, miscommunications can occur and tasks often become scattered. Using a project management software like Teamwork can take away the headache.
With this technology, you can assign tasks and deadlines to each team member. You can also observe an overview of your projects, making it easy to track your team’s progress and see what each member is working on.
3. Inventory Management Software
If your business is product-based, you’re probably familiar with the struggle of managing inventory. It’s challenging to keep enough product on hand to meet customer needs without overstocking.
An inventory management technology can be extremely helpful in this situation. It allows you to track your orders, sales, deliveries, and inventory levels. It also enhances your business’s data analytics and reporting capabilities. This can help operations run more smoothly and improve your customer service and scalability.
4. Payroll and Benefits Software
With today’s labor shortage, it’s more important than ever for businesses to attract and retain skilled employees. One simple way to do that is to provide an easy system for employees to access their payroll and benefits.
A payroll and benefits software like OnPay makes it easy to manage employees’ payroll, benefits, onboarding, and more.
5. Instant Messaging
The more people you have in your organization, the harder it is to communicate effectively. Although emails are suitable in situations for which you want a paper trail, it is easy for them to get buried in inboxes.
Instant messaging provides a fast and informal channel of communication. Employees can ask questions and get responses instantly, speeding up the collaboration process.
Slack and Microsoft Teams are two of the most popular instant messaging platforms.
6. Content Scheduling
Content marketing is one of the best ways to build trust with your customers, establish brand authority, and increase leads. However, with all the other responsibilities of running a business, you may be putting it on the back burner.
7. Other Best Tech For Small Businesses:
- Synced calendar apps
- Knowledge-base software
- Learning management systems
- Free online education platforms
- Proposal software
- Cloud-based file sharing
- Mobile scanning apps
Implementing some or all of these technologies can substantially improve your business’s organization and efficiency. That means more time to spend on other tasks, expanding your business, or just simply taking a breather.
Do you need help finding the best tech for your business? Contact Telewire today for professional assistance.