Mobility
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Traditionally enterprise cell phone users have had exceptional mobility but little
or no participation in enterprise communication services. In fact, other than the
ability to forward calls to a cell phone, enterprise phones and cell phones have
been two separate islands of communications. Mitel Mobile Extension unites these
two domains through a single number, that enables mobile workers to receive all
of their calls regardless of their location or telephony device.
Any telephone including a cell phone can be linked to the users desk phone and this
will act as an extension of the corporate PBX, this is known as "twinning".
The user is always accessible whether in the office, at home or on the road. The
result is that users avoid missed calls and gain personal productivity. Employees
can be more efficient and spend less time chasing voice mail and playing voice mail
tag.
Users have one common set of utilities inside and outside of the office to establish
everyday communications functions such as the ability to put a caller on hold or
to transfer the call.
It has also become clear that the enterprise is increasingly concerned about the
need to contain cell phone costs. Studies now suggest that almost 2/3's of an enterprise's
cell phone calls are made in the office or at home. Mitel Mobile Extension helps
to reduce these costs by enabling Mobile Extension calls that were answered in the
office or home on a cell phone to be handed « the desk phone quickly and easily.
Mitel Mobile Extension enables faster decision-making, increased customer satisfaction,
and greater revenue potential through a flexible and easy to use solution for an
organizations increasing mobile work force.
- Mitel Teleworker Solution
The Mitel Teleworker Solution enables businesses of all sizes to easily enjoy the
benefits of teleworking through a low-cost, "plug and work" solution that extends
the corporate network to virtually any location. Businesses can now benefit from
reduced overhead and increased employee retention while users can be more flexible
and productive in how they work.
The Teleworker Solution is easily implemented using a standard Mitel 5020/5220 IP
phone and any of the following Mitel communications platforms: 3100 Integrated Communications
Platform, 3300 Integrated Communications Platform, or SX-200 with IP Node.
The Teleworker Solution provides:
- Flexibility and familiarity through using a standard Mitel 5020/5220 IP Phone
- Transparent access to corporate voice and data services
- High levels of security
- Seamless integration with Windows and Macintosh clients for access to the corporate
data network
- Scalability with support for large numbers of remote workers
- Plug-and-work simplicity
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