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Management and Reporting

Mitel’s management and reporting solutions afford today’s businesses maximum control over their network resources and strategy through easy-to-use central administration and reporting systems. Mitel® solutions include everything from the monitoring and controlling of telecommunications spending to network monitoring, alarm handling, and troubleshooting. Leveraging the world of IP applications and platforms demands a simple, intuitive, and powerful means for managing the network.

Enterprise Management

Man at computerMitel Enterprise Manager

Mitel Enterprise Manager is a suite of management tools that allow simple configuration, control and management of Mitel's enterprise product portfolio. It allows access to multiple sites and systems from a single interface lowering business costs and increasing staff productivity.

Man at computerMitel System Manager

Monitor, program, manage and diagnose your Inter-Tel 5000 or Inter-Tel Axxess system through a single, Web-based interface with System Manager software

Remote ManagementRemote Management

The Mitel Management Access Point is a gateway for remotely accessing, monitoring and servicing Mitel IP Communications Platforms (ICPs) and traditional PBX systems over public broadband and PSTN connections. It greatly decreases service costs by reducing engineer site visits and drastically improving response times in resolving customer issues. The Management Access Point can automatically forward system alarms to a specific service provider speeding up the initial fault reporting and investigation process.

Business Reporting

Woman at computerMitel Business Dashboard

Mitel Business Dashboard provides business-wide telephony reporting to help businesses manage their day-to-day operations. Complete real-time and historical reporting enables you to improve business processes and performance, and identify opportunities for cost savings.

Woman at computerMitel Call Accounting

Mitel Call Accounting enables you to monitor and control telecommunications costs so that you can manage your telephony expenses and activity effectively. It also offers optional subscriber services and traffic analysis.

Business Reporting

Emergency Response AdviserEmergency Response Adviser

Mitel Emergency Response Adviser is a complete, fully integrated and modular platform equipped with the vital services and data necessary to accurately dispatch Emergency Services to the exact location where an E-911 call originates.



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